Reference

loket88 Legal Terms You Should Know

Our legal pages set out your rights and our obligations as clearly as we can — covering account data, cookie use, jurisdiction scope and how to reach us…

Account Data RightsCookie PolicyJurisdiction NoticeContact & RequestsPolicy Updates
loket88 loket88 Legal Terms You Should Know
POLICY CONTACT

How to Reach Us on Legal Matters

Live Chat Our live chat channel is open around the clock.
Email Support For written legal requests — data deletion, policy clarification or account history exports —…
Account Panel Log into your account and navigate to Settings to submit a formal data-access or…
DATA & SECURITY

How We Protect Your Account and Data

Data Retention

We keep transaction records for the period required under our operating jurisdiction.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see which lobby pages you visit.

Account Security

Phone verification is required before account access is granted.

Wallet Data Handling

Wallet identifiers for DANA, OVO, GoPay and QRIS are stored in encrypted form.

Right to Correction

If your account details are inaccurate — name, phone or linked wallet — submit a correction request through the account…

Legal Contact Person

All formal legal notices should be directed to our designated contact address listed in the Policy section of the account…

Common Legal Questions About loket88

These questions cover the legal details Indonesia visitors ask us most often — from data rights and cookie control to account closure and jurisdiction scope. If your question is not here, our live chat team handles policy queries around the clock.

We collect your phone number, device identifiers and wallet references for DANA, OVO, GoPay or QRIS. We use this to verify your identity and process transactions. We do not collect more than what your account operation requires.

Log into your account, go to Settings and submit a data-access request. Alternatively, email our support team directly. We aim to deliver a data export within 5 business days of receiving your verified request.

Yes. Submit a deletion request through the account panel or via email. We will close the account and purge personal data after the legally required retention period for transaction records has passed.

Yes. Access to loket88 services depends on local law. We recommend you check the legal position in your region before opening an account. Where local law permits, all lobby features are accessible.

We use session and analytics cookies. Session cookies are required for account login to work. Analytics cookies can be disabled through your browser settings. Turning off analytics cookies does not affect your ability to log in or transact.

Formal legal notices should be sent to the address listed in the Policy section of your account panel. We acknowledge receipt within 24 hours and route the notice to the appropriate team for a substantive response.

Wallet identifiers are removed from our active systems once your account is closed and the retention period has expired. Encrypted transaction logs tied to BCA, BRI or virtual account rails are retained only for the legally required period.