Reference

loket88 Privacy Policy — What We Collect and Why

The loket88 Privacy Policy sets out exactly what personal data we collect when you open an account, connect a wallet like DANA or OVO, and move through our…

Account data protectionDANA, OVO, GoPay & QRIS wallet contextData retention scheduleRight to request deletionContact path for privacy queries

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What This Privacy Policy Covers

loket88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register on loket88, we collect the information you provide directly: your name, email address, phone number, and the wallet details you link — whether that is DANA, OVO, GoPay, QRIS, or a bank transfer account with BCA, BRI, Mandiri, or BNI. We also collect

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device and session data automatically, such as your IP address, browser type, and the pages you visit, to keep your account secure and to improve how the lobby loads on your device. Eligibility to use loket88 depends on local law, and we process only the data
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needed to deliver the service in regions where local law permits. We do not sell your personal information to third parties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about this Privacy Policy — whether you want to see the data we hold, correct an entry, or request deletion —…

DATA HANDLING PRACTICES

Six Ways We Protect Your Information

From the moment you verify your phone number during account setup, through every QRIS or bank transfer transaction, loket88 applies layered data-handling practices designed to keep your personal…

Encrypted Data Storage

All account credentials and linked wallet details — including your DANA or OVO token — are stored with encryption at…

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which lobby sections load slowly on…

Account Security Steps

Phone verification is required before account access is granted.

Data Retention Schedule

We keep your transaction records — including GoPay and bank transfer receipts — for as long as your account is…

Third-Party Data Sharing

We share data only with payment processors needed to complete your DANA, OVO, GoPay, QRIS or bank transfer transactions, and…

Your Right to Access and Delete

You can request a copy of all data we hold on you, or ask us to delete your account record…

Common Questions About the loket88 Privacy Policy

The questions below cover what Indonesia users ask most often about data collection, wallet privacy, cookie use, and how to exercise their rights under the loket88 Privacy Policy. If your question is not here, live chat is the fastest path to an answer.

We collect your name, email, phone number and the wallet you link — DANA, OVO, GoPay or QRIS, or a bank account with BCA, BRI, Mandiri or BNI. We also capture device and session data automatically for security purposes.

We store the wallet reference needed to process your deposits and withdrawals, encrypted at rest. We do not retain full wallet credentials in plain text, and we do not share them with third parties outside our payment processors.

Transaction records — including QRIS and bank transfer receipts — are kept for the life of your account plus any additional period required by applicable financial regulations. Once that window closes, data is deleted or anonymised.

Yes. Send a request via live chat or our email address. We will confirm receipt and deliver your data summary within 3 business days. You can also ask us to correct any inaccurate details at the same time.

Contact our support team through live chat between 08.00 and 23.00 WIB, or email our privacy address. We process deletion requests within 3 business days and send written confirmation once your record has been removed.

The policy covers all accounts opened on loket88. Access to the platform depends on local law, and we apply the same data-handling standards to all accounts where local law permits use of the service.

We use session cookies to maintain your login and analytics cookies to monitor lobby load performance on mobile. You can review or clear cookies in your browser settings at any time without affecting your account record.

loket88 Privacy Policy — What We Collect and Why

How to Reach Us About Your Privacy

Six Ways We Protect Your Information

Encrypted Data Storage

Cookie Controls

Account Security Steps

Data Retention Schedule

Third-Party Data Sharing

Your Right to Access and Delete

Common Questions About the loket88 Privacy Policy

01 What personal data does loket88 collect when I open an account?

02 Does loket88 store my DANA or OVO wallet details?

03 How long does loket88 keep my transaction data?

04 Can I request a copy of the data loket88 holds about me?

05 How do I ask loket88 to delete my account and personal data?

06 Does the loket88 Privacy Policy apply to users across all of Indonesia?

07 What cookies does loket88 use and how can I control them?

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